During your trip, the GPS position sent by your smartphone in the app is not precise or inaccurate? We invite you to try the following operations to resolve the problem:
➡️ Open the Google Maps app (or similar).
Is the GPS position correct? If so, return to your Brennus a vélo app to update your position.
Otherwise:
➡️ Disable your GPS location in your smartphone settings, then reactivate it .
If the problem persists you can restart your smartphone.
For Android users :
Please note that power saving mode may have negative consequences on the frequency of location information uploads. You can therefore disable this option to ensure the proper functioning of the application.
❓If you encounter any difficulties with the app, do not hesitate to contact us via our Live Chat in the application or by telephone on +33 9 74 99 76 87. You can also send us an email at support@brennusavelo.fifteen.eu